Gamezone answers…We are always glad to solve all your doubts, and from now on we will be publishing some of the most common questions and answers as they present themselves.
When will payment be made?
As our project has already reached 100% of the funding needed to make it real (actually, we have already passed beyond 200%… again, thank you all!), payment will be immediate. This is different from the way other crowdfunding platforms, such as Kickstarter or Indiegogo, work and, as usual, it has both some pros and cons. You will find detailed information about this subject in section 6 of Lánzanos FAQs.
Can I cancel or modify my support?
Yes, at any moment even if payment has already been made. But bear in mind that this is not an automatic process and you will have to ask for it directly to Lánzanos using their contact form. If what you want is to modify your pledge, to ask for more copies of the game or include the tasty rewards we are working on, for example, Lánzanos will cancel your previous pledge so you can make a new one.
I chose Paypal as metod of payment and still nothing has been charged
Don’t worry, it is very normal. PayPal payments will start being processed in a very short time, and from then on payment will be immediate for all new backers no matter what payment metod they choose.
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